These Terms and any additional terms on any delivery docket, receipt, invoice, order confirmation or other document we provide apply to purchases made at our online store (Store) at https://woolintegrity.store/.
You may order products from the Store by following the directions in the Store and providing all details we require to enable us to process payment and arrange delivery. Payment will be processed immediately upon an order being made. By placing an order, you offer to purchase the products ordered. Orders are deemed to be received and accepted by us when we are paid in full and have sent an order confirmation to your nominated email address.
We retain ownership of products until we are paid in full and products are delivered.
You must follow any directions, instructions, and terms accompanying any products relating to their use.
Wool Integrity uses Shopify (https://www.shopify.com/) to process transactions in our Store. You agree to all terms and conditions relating to Shopify’s services, features, practices and storage of information (including credit and debit card information) that apply to your transactions in the Store.
Product descriptions and specifications displayed in the Store may change without notice. However, the specifications of a product you order will be as shown in the Store at the time of order.
If due solely to our act, omission or negligence, any product is defective or does not materially conform to our description, we will at our option replace the product or provide a refund of the purchase price. This warranty does not limit any rights you have against any third-party supplier of the product under clause 9.
Additionally, if for any reason you are not satisfied with any product, you can return the product to us at your cost within 30 days of delivery by contacting us at email@example.com and following the instructions we provide. Products can only be returned to us if they were delivered by us to a New Zealand address, supplied to you in original packaging unopened, include all accessories upon return, we are reasonably satisfied that their condition has not deteriorated, and you provide evidence of purchase from us. All products require our prior approval before return to ensure these requirements are met. We will credit the Card you paid for the products with, less a restocking fee for freight and handling if we choose. There may be a delay in processing any refund and we are not responsible for such delay.
To the extent permitted by any contract for supply entered into between us and a third-party supplier of a product, we will pass through or assign to you the rights to, and benefit of, any warranties, indemnities and associated remedies (whether contained in a contract of supply or any statute) provided by the third party supplier of that product. All other statutory and other implied warranties, conditions and representations to be given, made, performed or met by us, including those in Part 3 of the Contract and Commercial Law Act 2017 (CCLA), are negated and excluded to the fullest extent that it is lawful for us to do so. Other than as required by law, we give no Warranty concerning any product’s description, condition, unencumbrance, quality or fitness for any purpose. You must satisfy yourself as to the condition and quality and fitness for purpose of the products and you accept the products on this basis. No clause in these terms excludes or limits any benefit of any supplier warranties, indemnities and associated remedies (whether contained in a contract of supply or any statute) provided by a third party supplier in relation to those products including under section 12 of the CCLA.
We may decline to fulfil any order. We may cancel any order before the products are dispatched. Any payment you make for an order which we cancel or refuse to fulfil will be refunded. All orders are made subject to product availability.
We may limit the number or quantity of any products you can purchase in any transaction.
Delivery may take additional time during sales, holidays and for other reasons. You are responsible for ensuring the correct delivery address details are provided when you place an order. We are not: A) liable for any costs in relation to the resending of an order if incorrect delivery address details are provided. B) responsible for any delay in delivery for any reason. C) responsible for any order that is delayed, declined or not accepted due to any interruption to an internet connection or computer issue.
If you order products for delivery outside New Zealand and we agree to sell and deliver them, import duties and taxes may be levied on those products when they are delivered. You are responsible for paying all such duties and taxes. Where completion of delivery depends on payment of import duties or taxes, we are not obliged to complete delivery until you pay all applicable import duties and taxes. You are responsible for ensuring any products comply with local laws and regulatory requirements including in relation to importing.
You are responsible for ensuring that accessing the Store and our website (www.woolintegrity.com) and any links or files or downloads from the Store or website do not expose your computer to viruses, malicious computer code or anything else that may interfere with or damage your computer or any information.
Except as set out in this clause, these Terms of Sale are the entire agreement between us and supersede all representations, agreements and other communications made by us. If any part of these Terms of Sale is inconsistent with the CCLA, that part prevails over the CCLA.
Neither party is liable to the other party for any inability to perform any of its obligations under these Terms, or any delay in performance of such obligations, or any damages or costs directly or indirectly arising from such failure or delay, where such failure or delay is caused directly or indirectly by any cause beyond the reasonable control of that party.
Our Decisions and No Waiver: A) any power or discretion conferred on us by these Terms of Sale may be exercised by us, or we may refrain from exercising that power or discretion, at our absolute and unfettered discretion. B) if we delay or do not exercise any of our rights or remedies, that will not be a waiver of those rights or remedies. Any waiver we give must be in writing.
If any part of these Terms of Sale is illegal, unenforceable or invalid, the remaining Terms of Sale are not affected.
We reserve the right to correct any typographical or clerical errors in any prices quoted or contained in an order or quotation, invoice, statement or other document.
If there is any inconsistency between these Terms of Sale and the terms of any order that may be lodged by you or with any delivery docket or invoices or other communication by or to us or you, these Terms of Sale will prevail unless we both agree otherwise.
New Zealand law governs these Terms and the parties submit to the exclusive jurisdiction of the New Zealand courts.
Where the Products are both supplied and acquired in trade the Consumer Guarantees Act 1993 does not apply and this clause contracts out of the provisions of the Consumer Guarantees Act.
In these terms, “Wool Integrity”, “we”, “us”, and “our” refer to Bloch & Behrens Wool (NZ) Limited trading as Wool Integrity.